Uptic Privacy Policy
Last updated: 03-10-2025
At Uptic, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
1. Information we collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, or payment details (if you provide them when creating an account, signing up for newsletters, or making a purchase).
- Usage Data: including IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
- Cookies and Tracking Technologies: see our Cookie Policy for details.
2. How we use your information
We use your information to:
- Provide, operate, and improve our services.
- Personalise your experience on our site.
- Communicate with you (including service updates, support, or marketing communications if you have opted in).
- Process payments and fulfil transactions.
- Monitor site usage, security, and performance.
- Comply with legal obligations.
3. Legal basis for processing (GDPR)
If you are in the UK or EU, we process personal data under one or more of the following bases:
- Your consent (for example, marketing communications).
- Contractual necessity (to provide the services you request).
- Legitimate interests (to improve services, prevent fraud, and secure our platform).
- Legal obligations (to comply with applicable laws).
4. Sharing your information
We do not sell your personal information. We may share it with:
- Service providers and partners who process data on our behalf (e.g. hosting, analytics, payments).
- Regulators, law enforcement, or legal authorities where required by law.
- Business transfers if our company undergoes a merger, acquisition, or sale of assets.
5. International transfers
If we transfer your data outside of your home country, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses under GDPR).
6. Data retention
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Your rights
Depending on your location, you may have rights under data protection laws, including to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Object to processing or request restriction of processing.
- Request data portability.
- Lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at: sayhello@uptic.io
9. Third-party services and links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Children’s privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us so we can delete it.
11. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
12. Contact us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Uptic
Email: sayhello@uptic.io
Website: https://uptic.io/